Plain English: Noveli is sold to organisations on annual subscriptions, agreed in writing and invoiced directly. Your employee data never leaves your browser. You own your data. We can end access for accounts that abuse the platform.
By accessing or using Noveli you agree to be bound by these Terms. If you are using Noveli on behalf of an organisation, you confirm you have authority to bind that organisation. If you do not agree, please do not use the Service.
Where you and Noveli have signed an order form, quote or separate services agreement, that document takes precedence over these Terms to the extent of any conflict.
Noveli is a browser based HR org chart and workforce analytics platform. All employee and workforce data you upload is processed exclusively within your browser. It is never transmitted to or stored on Noveli's servers.
Noveli is offered to organisations acting in the course of a business, trade or profession. It is not offered to consumers, and consumer protection rules that apply to consumer contracts do not apply to your subscription.
You must register with a valid email address and be at least 16 years old. You are responsible for maintaining the security of your credentials and all activity that occurs under your account. Notify us immediately of any unauthorised access at hello@noveli.io.
You agree not to use Noveli to violate any applicable law; infringe intellectual property rights; transmit malware or harmful code; attempt unauthorised access to our systems; reverse engineer the Service; or resell access without our written permission.
Noveli is licensed as an annual subscription, priced by the number of employees in your organisation. Current tiers are published at noveli.io. Subscriptions are agreed in writing through an order form or services agreement and invoiced by Noveli directly.
Noveli does not process card payments. There is no self service checkout, no card on file, and no third party subscription platform. We never collect or store payment card details. Invoices are settled by bank transfer.
Unless your order form states otherwise, fees are invoiced annually in advance and payable within 30 days of the invoice date. Fees are exclusive of VAT and any other applicable taxes, which are added where required by law.
Published prices may change with 30 days notice. A price change never affects a term that has already been invoiced. If an invoice remains unpaid 30 days after its due date, we may suspend access after giving you written notice and a reasonable opportunity to pay.
How VAT is applied depends on where your organisation is established. See our Billing Policy for details.
We may provide time limited evaluation or pilot access at our discretion, usually as part of a sales conversation. Evaluation access is provided as is, carries no availability or support commitments, and may expire or be withdrawn at any time. Where we agree evaluation terms with you in writing, those terms take precedence over this section.
Each subscription runs for the term stated on your order form, normally twelve months from the start date.
Unless your order form says otherwise, subscriptions do not renew automatically. We will contact you before the end of the term to agree renewal. Where an order form does provide for automatic renewal, either party may prevent renewal by giving written notice at least 30 days before the current term ends.
You may stop using the Service at any time. Because fees are invoiced annually in advance, ceasing use part way through a term does not reduce the fees for that term. Our Billing Policy sets out the limited circumstances in which we do refund.
You retain full ownership of all data you input into Noveli. Employee workforce data is processed entirely in your browser and is never transmitted to or stored by Noveli. Account data such as your email and workspace settings is stored solely to operate the Service and is handled in accordance with our Privacy Policy.
The Noveli platform, design, code, and trademarks are owned by Noveli and protected by applicable law. You may not copy, modify, distribute, or create derivative works without our written consent.
You agree to comply with all applicable export control laws, including those of the European Union and the United States. You confirm you are not located in, under the control of, or a national of any country subject to applicable trade embargoes or sanctions.
The Service is provided as is without warranties of any kind. We aim for high availability but do not guarantee 100% uptime. We may suspend access temporarily for maintenance or security, with advance notice where possible. Where your order form includes a service level agreement, the commitments and remedies in that agreement apply instead of this section.
To the fullest extent permitted by law, Noveli is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim shall not exceed the fees you paid to Noveli in the 12 months before the claim arose. Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.
Either party may terminate for material breach that remains uncured 30 days after written notice. We may suspend or terminate access for a breach of these Terms, with reasonable notice where circumstances allow. Upon termination your right to use the Service ceases. Where we terminate for convenience, we refund the unused portion of your prepaid term on a pro rata basis.
These Terms are governed by the laws of Romania, European Union. Any unresolved dispute shall be submitted to binding arbitration under UNCITRAL rules, conducted in English and seated in Bucharest, Romania.
We will notify account holders by email of material changes at least 14 days before they take effect. Changes do not apply retroactively to a term already invoiced. Continued use of Noveli after changes take effect constitutes acceptance.